Narrative House

Privacy Policy

Last Updated: October 15, 2026

1. Information We Collect

When you sign up or use Narrative House (including sign-in via Sign in with Apple, Google, or Facebook), we collect personal information necessary to provide our service, including:

  • Account details (First Name, Last Name, Email address, Profile photo, Phone number).
  • Authentication identifiers from third-party login providers (Apple ID, Google ID, Facebook ID).
  • Device information and push notification tokens to send relevant community updates and tasks.

2. How We Use Information

We process your data to verify identity, manage community features, send task notifications, and maintain platform security. We do NOT sell, rent, or share your personal data with third-party advertisers.

3. Account Deletion & Data Rights

You have full ownership and control over your personal data:

  • In-App Account Deletion: You can permanently delete your account and wipe all personal profile data directly inside the mobile app by navigating to Profile > Edit Profile > Delete Account.
  • Web / Email Request: You may also submit data deletion requests via our Data Deletion Instructions Page or by emailing singhritmo@gmail.com.

4. User Safety & Content Moderation (UGC)

To maintain a safe environment, Narrative House enforces strict content safety standards:

  • Users can report objectionable content or abusive behavior with custom reasons (up to 200 characters) directly in-app.
  • Reported items generate administrative review tickets resolved within 24 hours.
  • Users can instantly block abusive communities or members from their feed and task dispatches.

5. Child Safety Standards

The Narrative (also known as Narrative House, available on Google Play as "The Narrative", package: com.narrative.android) is committed to the safety and protection of children. We maintain a zero-tolerance policy toward Child Sexual Abuse and Exploitation (CSAE) in any form.

  • Prohibition of CSAE: The Narrative strictly prohibits any content, activity, or behavior that exploits or endangers children, including but not limited to child sexual abuse material (CSAM), grooming, sextortion, trafficking, and any other form of child sexual abuse and exploitation.
  • Content Moderation: We actively monitor and review user-generated content and behavior to identify and remove any material that violates child safety standards. Violating accounts are immediately suspended and reported to the appropriate authorities.
  • Reporting to Authorities: Any discovered or reported instances of CSAE are promptly reported to the National Center for Missing & Exploited Children (NCMEC) and/or relevant local law enforcement agencies.
  • Child Safety Contact: For child safety concerns or to report CSAE-related content, please contact our dedicated child safety team at singhritmo@gmail.com. Reports are reviewed and actioned within 24 hours.

6. Contact Us

For privacy inquiries or data safety questions, email us at singhritmo@gmail.com.